Terms & Conditions/ Privacy Policy

Our Commitment To Privacy

We promise never to spam you or give your email address to spammers.

Your privacy is vitally important to our business. As online merchants, we are particularly sensitive to the unique privacy concerns involved with online retail transactions. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the browncookie.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

Your financial information and credit card number is never visible to Brown Cookie.

Payment Processing and Security

We use PayPal to process your order, payment, and shipping information. When adding products to your shopping cart and when completing your order, you will be directed to our PayPal payment processing site. You can view PayPal's privacy policy here. If you have any questions on how your payment information is processed, email us at questions@browncookie.com.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new and existing products and services. Submitting your contact information during product purchase will enter you into our product update database. You may opt out of this at any time by submitting an email request to questions@browncookie.com.

We use non-identifying and aggregate information to better design our website.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us

If you have other questions or concerns about this privacy policy, please send us an email at questions@browncookie.com.