Free Shipping on Orders over $35

Find a Missing Package That Shows as Delivered

Rarely but occasionally, the tracking information you receive with your order will show that the package has been delivered, but you have not yet received the shipment. In these rare circumstances, please proceed with the following guidance.

  1. See if someone else accepted the delivery.
  2. Look around the delivery location for the package.
  3. Look for a notice of attempted delivery from the carrier.
  4. Contact the carrier.