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Return Policy

We aim for complete customer satisfaction and are confident that you will be fully satisfied by your purchase. If you are not satisfied with any of our products, you may return them to us within 14 days after purchase.

The following terms apply to all returns:

We are confident that you will enjoy our products! But, if you are unsatisfied in any way, please take comfort in the security of our guaranteed return policy.

How to Return Products

If you decide to return a product and meet all the terms listed above, please send us an email at returns@browncookie.com. In this email please provide the following information:

Mail your items to the address below:

Browncookie.com

1420 NW Gilman Blvd.

Suite #2, #2288

Issaquah, WA 98027

Your refund or exchange will be processed within one business day of confirmation of all return terms.